A little preparation can make the transition to full-time management less of a psychological shock to the system.

>> When the stress response kicks in, you may lose all sense of perspective or even catastrophise, extrapolating what’s actually going on to events or consequences that haven’t happened and probably never will. Maintaining perspective – i.e. remaining rational and not allowing your thoughts to spiral – is essential if you’re to stay in control.

How can you ensure that everyone in your organisation feels included, wanted and valued?

Great leaders have the ability to inspire outstanding performances in others by what they say and how they say it. This comes through experience and by taking on board some key principles.